Dacor Wall Oven Repair in Toronto — Broiler not working

• The signature Dacor broiler-not-working fault is an open-circuit broil element: bake still heats and the display behaves, but the top broil loop never glows. The 3000W broil element is Dacor 82817, superseded on the Samsung platform to DE81-06974A (AP7029281; also replaces 26142 / 756248 / 82099). A failed broil element usually shows a visible crack, blister or void in the coil, but a hairline break passes a quick visual and shows infinite resistance on a meter - so we read continuity at the element terminals at the rear cavity wall before condemning anything upstream, since a dead broil element looks identical on the panel to a relay-board or control fault.
• No broil AND no bake (both modes dead) moves the fault OFF the element and onto the wall-oven service relay board, which switches power to both the bake and broil circuits. On the Samsung-platform Heritage/Modernist cavities that board is DE81-09742A (= legacy Dacor 101559-C) and posts U43 (upper) or L43 (lower) when it fails; Dacor's own troubleshooting flags 'bad connection on S19 or bad relay board.' We verify broil element continuity is good, reseat and inspect the S19 connector, and only then condemn the relay board - because a single open element never kills both modes, but a dead relay board does.
• The safety-critical inverse of no-broil is a broiler that comes on and STAYS on - a documented Dacor pattern where the broil element fires during preheat or bake and won't shut off until the breaker is pulled or the over-temp sensor trips the cavity. The cause is a welded/stuck-closed broil relay sending continuous voltage to the heat circuit. On legacy range/dual-fuel cavities the relay PCB is 92028 (modern successor DE81-09179A); on the wall-oven platform it is DE81-09742A. A broiler-stuck-on is never reset-and-returned - we prove the welded relay on a meter, because an element that can't be switched off is a fire risk, not an intermittent glitch.
• Broiler stuck-on that drives the cavity past the runaway ceiling throws F2 (heating-mode high-temperature / runaway-overheat lockout) on the main oven control / ERC 62692 (AP3390975), and the door may lock by design because the control sees uncontrolled heat. F2 is a fire-risk lockout, not a recalibration - we prove welded broil relay (92028 / DE81-09742A) versus shorted RTD on a meter before clearing it. An F2 that arrives WITH a broiler complaint is never reset-and-returned.
• New broil element installed and it STILL won't glow means the fault is upstream of the element on its switched leg: a persistent F1 (system watchdog - the ERC self-diagnostic has flagged a bake/broil-system fault: ERC, relay board, touchpad, elements or wiring) on ERC 62692 (AP3390975) is cleared with Cancel and a 30-second wait, but a recurring F1 points at the main oven control board or the relay-board harness, not a second element. We meter the relay-board output to the broil terminal and the harness before condemning another part, since a no-glow-after-replacement is the classic sign the switched leg, not the new 82817 / DE81-06974A, is broken.
• Broil-only off-temp during preheat (rather than a flat no-broil) traces to the same broil circuit: on these ovens the broil element pulses in to accelerate preheat, so a high-resistance/aged broil loop that still glows weakly drags the climb and undershoots without ever throwing a hard fault. We meter the broil element for resistance AND look for a thinned coil, because a weak broil element mimics a slow-preheat or calibration complaint - but no oven offset (Dacor allows up to +/-35F) will fix an element that can't carry full broil wattage.
• On ALL-GAS Dacor ovens (ER30G / ERD / PGR / HGPR) 'broiler not working' is a gas hot-surface-igniter problem, NOT an element - these gas cavities ignite the burners with HSIs rather than glow-element heat. The broil burner glows but never lights points at a weak igniter drawing below the ~3.2A needed to pull the gas safety valve open (the field tell is an igniter that glows >90 seconds without igniting), or an open broil bimetal in the igniter's neutral path. The Dacor HSI here is 82473 / DE81-07046A (AP7012185 / 755980) - note authorized listings market this as a combined 'bake and broil' igniter, so the broil-specific igniter must be confirmed against the model's parts diagram before quoting rather than assumed to be a dedicated broil-only part number. We read the model tag first, because quoting an electric broil element (82817 / DE81-06974A) on an all-gas cavity - or a gas igniter on a dual-fuel/electric cavity - is a parts miss for a part the unit doesn't have. (Note: the 700927 / DE81-08027A assembly is the BAKE igniter, not a broil part - we never quote it for a broiler fault.)

Dacor broiler not working in Toronto — the local specifics

• The recurring Toronto Dacor broiler pattern splits cleanly two ways, and which way decides the cost of the call. A true no-broil with bake still working is almost always the open 3000W broil element (82817 / DE81-06974A) - the affordable, stockable fix. The opposite complaint - 'the broiler comes on by itself and won't shut off until I flip the breaker' - is the welded-relay pattern (92028 / DE81-09179A legacy range/dual-fuel, DE81-09742A on wall ovens) and is treated as a fire-risk overtemp lockout, never reset-and-returned. The third recurring miss is the all-gas Dacor (ER30G / PGR) where 'broiler not working' is a gas hot-surface-igniter problem, not an element at all - so we read the model tag and confirm the broil igniter against the parts diagram before we name a part.
• We carry the DE81-06974A 3000W broil element (Dacor 82817) to these Toronto broiler calls as the realistically stockable part, plus a meter to read element continuity at the terminals and to prove a welded broil relay before any board is ordered. The relay boards (DE81-09742A wall-oven, 92028 / DE81-09179A legacy range/dual-fuel) and the ERC 62692 are confirmed by model and serial and brought to the specific unit rather than carried blind, since a wrong Dacor board is a four-figure write-off. On all-gas cavities we confirm the broil hot-surface igniter (82473 / DE81-07046A, marketed as a combined bake/broil HSI) against the model parts diagram rather than carrying a fixed broil-only number.

For the full Dacor wall oven module — every fault, part number and code — see Dacor wall oven repair in Toronto, and for the same fault across all brands the wall oven broiler not working guide.