Appliance Repair Near ("we", "us") is a service-area appliance-repair business serving Toronto and the Greater Toronto Area. This policy explains what information we collect through this website, how we use it, and the choices you have. It is written to reflect what we actually do — nothing more.
What we collect
You can browse this website without providing any personal information. We collect personal details only when you choose to give them to us:
- Booking & callback forms — your name, phone number, the appliance type, and anything you tell us about the problem.
- Phone calls — the details you share with us so we can schedule and carry out your repair.
How we use it
We use your information for one purpose: to schedule and complete your appliance repair — calling you back, confirming your appointment, dispatching the technician, and honouring your repair warranty. Form submissions are delivered to our own booking inbox.
We do not sell, rent, or trade your personal information. We do not share it with advertisers, data brokers, or marketing companies. The only people who see your details are our own team members who handle your repair.
Cookies, analytics & tracking
This website itself sets no advertising or analytics cookies and runs no tracking scripts — there is no third-party JavaScript on our repair pages at all. Our hosting and content-delivery provider may set strictly-necessary technical cookies for security and performance (for example, bot protection); these do not identify you to us.
Security
This site is served over HTTPS, and form submissions are encrypted in transit. No method of transmission is perfectly secure, so please never send highly sensitive details — such as credit-card numbers, your SIN, or your date of birth — through the website form. Payment is handled in person at the time of your repair.
How long we keep it
We keep booking details for as long as needed to complete your repair, honour the 90-day warranty, and meet basic business-record obligations. If you would like your details corrected or deleted, ask us — see below.
Your rights
Consistent with Canadian privacy law (PIPEDA), you may ask us at any time what personal information we hold about you, ask us to correct it, or ask us to delete it. Call (647) 490-7878 and we will take care of it.
Links to other websites
Where this site links to external websites (for example, manufacturer or regulator pages referenced in our repair guides), those sites have their own privacy practices, which we do not control.
Changes to this policy
If our practices change, we will update this page and revise the "last updated" date at the top. We will never change the core commitment on this page: your information is used to fix your appliance, not to market to you or to be sold.